Last Updated: July 2026
Thank you for choosing Elitelab! We strive to provide premium trading analytics, AI screeners, and market rotation insights to help traders make informed decisions.
1. Subscription Cancellations
You can cancel your premium subscription at any time. To cancel, navigate to your account dashboard settings or email our support desk at elitelab.in@gmail.com. Upon cancellation, your subscription will not automatically renew, and you will retain full access to all premium features until the end of your current active billing cycle.
2. Refund Policy
No Refunds on Active/Used Terms: Since Elitelab provides digital services, proprietary stock screening algorithms, and institutional market feeds that are consumed immediately upon subscription activation, all purchases are final. We do not offer prorated refunds, partial refunds, or credits for any active subscription periods, unused portions of a subscription, or account inactivity.
Payment Processing / Technical Failures: In the event that a payment transaction fails or you are double-charged due to a technical/gateway glitch on Razorpay, our support team will investigate the transaction details and initiate a full reversal of any duplicate charge within 5-7 working days.
3. Exceptional Circumstances
We review refund requests on a case-by-case basis under special technical circumstances (e.g., system downtime preventing service access for an extended period). To submit a request, contact our support team within 48 hours of the event with your registered email ID and payment transaction ID.
4. Policy Updates
We reserve the right to modify or update this Cancellation & Refund Policy at any time to comply with changes in payment gateways, legal frameworks, or service enhancements. Any modifications will be updated directly on this page with the latest revision date.
5. Support & Inquiries
For any billing inquiries, payment discrepancies, or cancellation assistance, please write to us at:
Email: elitelab.in@gmail.com
Response Time: We typically resolve all billing-related queries within 24 to 48 hours.