Refund and Returns Policy
Last Updated on 7 Jan 2026
Thank you for shopping at elitelab.in. We sell digital products and services including downloadable files such as PDFs, prompts, templates, and other digital resources. Please read our Refund & Replacement Policy carefully before making a purchase.
1. Digital Products โ No Physical Shipping
All products available on elitelab.in are digital in nature and are delivered electronically via download link, email, or user dashboard access. No physical items are shipped.
2. Refund Policy
Due to the nature of digital products, all sales are generally final and non-refundable once the product has been downloaded or accessed.
However, refunds may be considered only in the following cases:
- You were charged multiple times for the same product
- You did not receive access to the purchased digital product due to a technical issue on our end
- The file provided is corrupted or unusable and we are unable to provide a working replacement
Refund requests must be submitted within 7 days of purchase.
3. Replacement Policy
We are happy to offer a replacement or corrected file instead of a refund in the following situations:
- The downloaded file is corrupted or incomplete
- The wrong digital product was delivered due to a system error
- There is a technical issue preventing access to the purchased product
Replacements will be provided at no additional cost after verification.
4. Non-Refundable Situations
Refunds or replacements will not be provided in the following cases:
- Change of mind after purchase
- You no longer need the product
- You expected different results or outcomes from using the product
- You lack the knowledge or software required to use the digital product
- Failure to read the product description before purchase
5. Services & Custom Digital Products
For digital services or custom-made products (such as custom prompts, personalized PDFs, consulting, or done-for-you services), no refunds will be issued once the work has started or been delivered, unless explicitly stated otherwise.ervice or purchasing shipping insurance. We donโt guarantee that we will receive your returned item.
6. Policy Updates
elitelab.in reserves the right to modify this Refund & Replacement Policy at any time. Changes will be effective immediately upon posting on this page.
If you want, I can also:
- Simplify this policy for Indian legal compliance
- Make a short version for checkout pages
- Customize it for GST, Razorpay, Stripe, or PayPal
- Write Terms & Conditions, Privacy Policy, or Disclaimer pages
Need help?
Contact us at elitelab.in@gmail.com for questions related to refunds and returns.
